Frequently Asked Questions
Everything you need to know about your PARIJAN shopping experience.
What is the typical delivery timeframe for PARIJAN orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return or exchange a fashion item?
We offer a 30-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal using your order number.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
Which payment methods do you accept?
PARIJAN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the materials used in PARIJAN collections sustainable?
We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes. Detailed fabric information is listed under the 'Composition' section of each product.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.